GCCs Are Growing: What It Means for Your IT Career in Australia

You may have noticed more job ads mentioning “working with our global capability centre in Bengaluru”. 🌏 India now hosts more than 2,100 GCCs employing over two million people, and Australian companies such as ANZ, Telstra and Woodside are part of that growth.

So, is your job heading offshore? Possibly some tasks. But the bigger story is how local roles are changing.

Roles that are moving

• High-volume build and testing work
• Routine support and operations
• Standardised reporting and data processing

Roles that are growing locally

• Architects and technical leads who set direction and review work
• Product owners and business analysts close to customers and stakeholders
• Security, risk and compliance specialists working with Australian regulation
• Government and defence roles that require onshore, cleared people
• Delivery managers who coordinate onshore and offshore teams

How to future-proof your career

1. Move up the value chain. Design, decide and own outcomes, not just tickets.
2. Build stakeholder skills. Explaining technology to executives is a superpower.
3. Learn to lead distributed teams. Time zones, clear documentation and good async habits.
4. Go deep in a scarce area: cyber, SAP S/4HANA, ServiceNow, data and AI.
5. Consider clearance-eligible roles if you are an Australian citizen.

The upside

GCCs need people who understand the Australian business and can bridge both worlds. That is a real career opportunity, especially for those who have worked across cultures.

👉 See current IT roles or register your CV. Employers can read our GCC guide for IT leaders.